Privacy Policy

1. General Information

At MyOtel360, we respect the privacy of our users. This privacy policy explains how your personal data is collected, used, and protected.

2. Information We Collect

Our platform collects the following information:

• —Full name and contact details
• —Email address and phone number
• —Reservation and payment information
• —For hotel operators: company details, tax number
• —Platform usage data and cookies

3. Use of Information

The information we collect is used for:

• —Processing reservations
• —Providing customer service and support
• —Ensuring platform security
• —Fulfilling legal obligations
• —Improving service quality

4. Information Sharing

Your personal information is shared only with the hotels you book with and with authorised authorities as required by law. Your information is never sold or rented to third parties.

5. Data Security

Your data is protected with SSL encryption. It is stored on secure servers with technical and administrative measures against unauthorised access. Payment information is processed in accordance with PCI-DSS standards.

6. Cookies

Our platform uses cookies to improve user experience. You can manage your cookie preferences through your browser settings.

7. Your Rights (GDPR)

Your rights under applicable data protection law:

• —Right to know whether your personal data is being processed
• —Right to request information about processing
• —Right to know the purpose and use of processing
• —Right to request correction of inaccurate or incomplete data
• —Right to request deletion or destruction of data

8. Data Retention

Your personal data is retained in accordance with legal retention periods and service requirements. When no longer necessary, data is deleted or anonymised.

9. Contact

For questions about our privacy policy: privacy@myotel360.com

10. Policy Changes

This privacy policy may be updated as required. Significant changes will be communicated by email.